Tickets is a full featured, yet easy to use help-desk ticket support system. It is great for users and businesses who wish to keep track of and manage support requests online.
You can create multiple users, search tickets, convert POP3 emails into tickets, create custom priorities and much much more.
Tickets has been designed to be easy to install and all config files and database files are created during the install. You simply need a web hosting account and one free MySQL database (no programming is required).